Helping a Growing Healthcare Provider Scale Their Telehealth Solution
Healthcare
Staff Augmentation
When Growth Becomes a Challenge
When a U.S.-based healthcare company saw its telehealth services explode in demand, it was both a celebration and a warning sign. More patients meant more data, more complexity, and more strain on a platform that had been built for something smaller. They needed to scale fast, but their local talent pool had already dried up.
This wasn’t just about filling seats. It was about finding people who could jump into a moving train, understand a highly regulated and complex environment, and improve it while keeping everything running. That’s where Brocsoft stepped in.
The client faced these three core challenges:
#1
Talent shortage
The local market lacked engineers with the expertise and availability needed to scale quickly.
#2
Scalability & performance
The platform needed to handle a rapidly growing user base and data volume.
#3
Complex integrations & legacy systems
The team had to connect modern systems with outdated and poorly documented legacy platforms.
A Swift, Smart Team Onboarding
with Brocsoft
Within days, we assembled a multidisciplinary team of experienced developers who seamlessly onboarded to the client's Scrum-based workflow. Our engineers played a pivotal role in:
Designing a scalable architecture with efficient load balancing and performance-tuned APIs.
Creating a secure authentication flow that rerouted users between two distinct frontend applications.
Building robust adapters to integrate with legacy systems that lacked modern documentation or interfaces.
Unlocking
Scalable Growth
Results that speak for themselves
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The platform scaled to handle the new load
System performance held steady under pressure
Authentication was airtight
And just as important, the client gained a delivery rhythm that felt sustainable, transparent, and agile
The platform scaled to handle the new load
System performance held steady under pressure
Authentication was airtight
And just as important, the client gained a delivery rhythm that felt sustainable, transparent, and agile
Looking
Ahead
The client continues to evolve, faster and more confidently than before. With the right people in place and scalable systems now at the core, they’ve maintained not just growth, but quality. And for the thousands of patients relying on their care, that’s the real success story.
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